This privacy notice discloses the privacy practices for prismaticservices.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected from you through the website,
   how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will not use your personal information for marketing purposes.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to provide information.

Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We do not use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help improve your access to our site and identify repeat visitors to our site. For instance, when websites use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on that site. Cookies can also enable tracking and targeting the interests of users to enhance the experience on our site.

Links

This website may contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys

From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information.

SMS Privacy Policy (February 20, 2025)

Prismatic Services Inc is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. This Policy is incorporated into the Terms of Service.

By using the Service, you agree to the terms of this Policy. Prismatic Services Inc reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.

Commitment to data protection: We will not transfer your personal data to external organizations without your explicit consent, except as required by law or to trusted partners under strict confidentiality agreements.

What Personal Information is collected about you

Through the use of the Service, Prismatic Services Inc will receive the following information from our third party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.

How Prismatic Services Inc uses Personal Information about you

We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, (e) conduct research, and (f) provide anonymous reporting for internal and external clients and partners.

Disclosure of your information

We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:

• We have your consent.
• We need to enforce our Terms of Service.
• We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures. If the third party fails to comply with our terms, Prismatic Services Inc is not accountable in any way for any liability or reimbursement.
• We provide such information to third parties who have entered into non-disclosure agreements with us.
• We provide such information to a company controlled by, or under common control with, Prismatic Services Inc for any purpose permitted by this Policy.
• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
• We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Prismatic Services Inc’s Terms of Service, or as otherwise required by law.
• We transfer Personal Information about you if Prismatic Services Inc is, or its assets are, acquired by or merged with another company.

We may share aggregated information with others without further notice. An example of this would be the number of people who used the Service in a given month or the total number of texts sent in a given week.

Security

Prismatic Services Inc takes precautions to ensure the security of your Personal Information, including ensuring that our third party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network).

We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

Opting in

A mobile user might opt-in by:

• Entering a phone number online,
• Sending a Mobile Originating (MO) message containing an advertising keyword,
• Entering a phone number when requesting our services,
• Filling out a paper form that includes their phone number, or
• Signing up at a point-of-sale location.

Opting out

Prismatic Services Inc’s third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting the word “STOP” to (845) 607-0331.

We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.

Children

The Service is not intended for children under 13, and Prismatic Services Inc does not knowingly collect information from children under the age of 13.

Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.

Intended audience

Prismatic Services Inc requires that users of this service be limited to US residents only.

Questions or concerns?

If you have any additional questions regarding this Policy, please feel free to contact us any time by texting “HELP” to (845) 607-0331.
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SMS Terms of Service

Use of the Prismatic Services Inc text message-based services (the “Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.

1. Prismatic Services Inc will allow several different opportunities, such as entering a phone number online, to opt-in to SMS services. The opt-in received will be ‘TEXT JOIN to (845) 607-0331 to sign up to receive Notifications from Prismatic Services Inc.’

2. You can cancel the Service at any time. Just text “STOP” to (845) 607-0331. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If at any time you forget what keywords are supported, just text “HELP” to (845) 607-0331. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our Service as well as how to unsubscribe.

4. We are able to deliver messages to most mobile phone carriers.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you, and Prismatic Services Inc is not liable for the cost of any such messages. You will receive recurring messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the Service provided by this short code, you can send an email to info@prismaticservices.com.

6. You understand that anyone with access to your mobile phone may be able to view the messages you receive when using the Service, and you agree that Prismatic Services Inc will not be liable to you if this occurs.

7. You understand that you are not required to consent to the Service to receive any other services from Prismatic Services Inc.

8. By agreeing to these Terms of Service and providing us with your mobile phone number when you opt in to the Service, you authorize Prismatic Services Inc to contact you by text message at your mobile phone number using an automatic telephone dialing system or device, or any other computer assisted technology as applicable.

9. Message frequency: You will receive daily updates and notifications.

Contact Us

If you have questions or concerns about our privacy practices, contact us at (704) 438-9929.